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E-Commerce Customer Success Manager (F/M/D)

München
Full-time
Permanent employee

Your mission

Working closely with the founders, you advise brand manufacturers on how they can optimize their marketing and sales in e-commerce.    

  • Consulting. You become an Amazon expert and support well-known clients in achieving their strategic and operational goals
  • Visibility & Activation. Develop and implement your own advertising strategies, manage search & display campaigns on Amazon, Zalando and Co. and support your clients to strengthen their brand awareness and activate sales
  • Reporting. You create reports based on campaign and sales data using Excel, PowerPoint and our emax.digital tool

Your profile

You have a bachelor's or master's degree, for example in marketing, business administration, economics, communications, media, journalism, fashion, psychology. But what's more important to us than your degree:

  • YOU LOVE BRANDS & E-COMMERCE. And you are interested in combining both
  • You want to try something new and have a startup adventure in a dynamic, booming market
  • You may already have experience with Amazon advertising, e-commerce, online marketing, SEO or content management
  • You speak German (... English would be great)

Why us?

  • Fun, games and excitement in a fast-growing tech startup
  • You take on responsibility and your own projects from the very beginning
  • You work closely with the founding team = flat hierarchies and quick decisions
  • A deep insight into the DNA of the most successful e-commerce players (Amazon & Co.)
  • Close collaboration with leading brands, agencies and other start-ups
  • Our office in the heart of Munich offers a warm, familiar atmosphere in the midst of other start-ups incl. team events, foosball & Nintendo matches ...and first-class coffee ☕️

About us

We are emax digital, an AI analytics start-up based in Munich.

We develop AI-powered software that helps brands sell more successfully on Amazon and other platforms—thanks to smart technology and the founders' years of Amazon experience. CTO Benjamin brings the necessary AI and tech expertise to the table.

As former Amazon executives, we understand the complexity companies face in e-commerce. Over the past 12+ years, we’ve worked closely with leading brands and manufacturers in the FMCG, consumer electronics, fashion, and entertainment sectors across the US and Europe, developing and implementing successful e-commerce strategies.

With emax digital, we help brands exceed their e-commerce goals through smart tools and the right mix of marketing and activation strategies.